Effective Date: [Insert Date]
Your privacy matters to us. At Bitzuma, we’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains how we handle your data when you interact with our website, apps, community tools, or customer support services.
Who We Are
Bitzuma is owned and operated by Bitzuma Ltd., the data controller responsible for your personal data under this policy.
If you have questions or requests regarding your personal data, please contact us at:
Your Rights (Under GDPR & Other Regulations)
If you reside in the European Union or other regions with similar data protection laws, you have the right to:
• Be informed about how we use your personal data
• Request access to the personal data we hold about you
• Correct inaccurate or incomplete data
• Object to or restrict our processing of your data
• Request deletion of your data (“right to be forgotten”)
• Request data portability (to move, copy, or transfer your data)
• Object to automated decision-making and profiling
• Lodge a complaint with your local data protection authority
To exercise any of these rights, you may contact us at any time.
What Personal Data We Collect
We may collect the following types of information:
• Email address and wallet/public crypto address
• Technical data: IP address, browser type, OS, device info
• Usage data: Pages visited, clicks, visit duration, site interactions
• Location data (based on IP)
• Personal information you submit about others, e.g., when sending an invite
We only use such data to provide the requested functionality or as explicitly stated during collection.
Why We Collect Your Data & Legal Basis
We process your data for specific purposes, each backed by a legal basis:
| Purpose | Legal Basis |
|---|---|
| To provide our services | Contractual obligation |
| To respond to support requests | Legitimate interest |
| To send updates about your account | Contractual obligation |
| To send marketing and educational materials | Consent (opt-in) |
| To analyze usage and improve user experience | Legitimate interest |
You can withdraw your consent for marketing at any time by clicking “unsubscribe” in our emails or contacting us.
Where Your Data Is Stored & Shared
We may store your data on secure servers in the US, EU, or other regions, depending on operational needs.
We may share your personal data with:
• Subcontractors or service providers who support our platform
• Legal advisors, auditors, and compliance consultants
• Authorities or courts if required by law
• Fraud prevention or credit agencies
• Partners, only if you give explicit consent
We will never sell your data.
Cookies & Tracking Technologies
We use cookies, pixel tags, and analytics tools to better understand how users interact with our site and to improve performance. Some cookies are essential to the website’s functionality; others are used for analytics and advertising.
Cookies We Use
| Cookie Name | Purpose |
|---|---|
| _cfduid | Site security & performance |
| t99d, _destillery | Website functionality |
| _ga, _gid, _gat_UA, _gads | Google Analytics (site usage) |
You can manage your cookie preferences via your browser settings or our cookie banner. However, disabling essential cookies may affect site functionality.
Analytics & Advertising Tools
We use services like:
• Google Analytics & Search Console
• Facebook Pixel
• Twitter Ads
• DoubleClick by Google
• YouTube embeds (Google)
These services may collect anonymized data to help us improve performance and deliver relevant content.
More info: Google Privacy, Facebook Privacy, Twitter Privacy
How Long We Keep Your Data
We retain your personal data only as long as necessary:
• While your account is active
• As required for legal, tax, or financial compliance
• For up to 6 months for technical and site interaction data
Once data is no longer needed, we securely delete or anonymize it.
Children’s Privacy
Bitzuma is not intended for users under 18. If we learn that we’ve collected data from a minor, we will delete it immediately. Parents or guardians can contact us directly to request removal.
Security Measures
We take data security seriously and apply multiple layers of protection:
• Encrypted storage and secure server infrastructure
• Role-based access controls for employees
• Regular security audits and best practice updates
• No employee or support agent will ever ask for your password
Updates to This Policy
We may update this Privacy Policy as our services evolve or as required by law. If changes are significant, we will notify you via email or display a notice on our website or app.
You can always check the latest version by viewing the “Last Updated” date at the top of this page.
Questions?
If you have any concerns or want more details about how we process your data, reach out to us:
